Contact
Get in Touch
We’re here to support you — whether you have a general question, need help with your loan, want to raise a concern, or simply share some feedback. At Blue Dingo, we value open communication and treat every enquiry with respect, care, and urgency.
If you have a question about your loan or you’re going through a tough time and finding it difficult to keep up with repayments, please reach out. Life doesn’t always follow a script, and we’re here to help you navigate any bumps along the way. We appreciate you getting in touch and promise to handle your situation with empathy and discretion.
Email: support@bdfinance.com.au
Your trust means everything to us. We’re committed to protecting your personal information and being transparent about how it’s used. If you have any concerns about your privacy or how we manage your data, please let us know. We’ll take the time to explain, resolve, and reassure.
Email: privacy@bdfinance.com.au
We’re proud to serve our customers and always strive to do right by you — but we also understand that sometimes things don’t go as planned. If you’re unhappy with something, we want to hear about it so we can make it right. And if you’ve had a great experience, we’d love to hear that too — your feedback helps us grow and improve.
Email: complaints@bdfinance.com.au
If we’re unable to resolve your complaint to your satisfaction, you have the right to take your concern further. You can contact the Australian Financial Complaints Authority (AFCA) — an independent and free dispute resolution service for consumers and small businesses.
AFCA Contact Details:
Website: www.afca.org.au
Email: info@afca.org.au
Phone: 1800 931 678
They’re there to help when you need an impartial view, and we fully support your right to seek their assistance.